I’ve chosen to give a 5 star review because although I had an interesting start - they have taken care of me and made my experience better. A little back story, I decided I wanted to expand my knowledge with Bryght because my sales are low with the service/retail. I received an email to schedule and so I did, I showed up for my appt and my trainer wasn’t present, never showed and I was really stressed thinking “what did i do” I reached out to customer service just to assure I didn’t lose my funds/training opportunity and to prove that I truly showed up. The original trainer responded back days later apologizing (miscommunication and life happens). I was obviously disappointed because I took time from work, but Robyn from customer service reached out shortly after and connected me with Heather and Bryght offered me a training video of my choice to make up for the miscommunication on the trainers end. Heather was amazing start to finish and has been so supportive on social media! I love that I made a new connection/friend.
The training video was good, but the 1:1 training and was it worth $330? The training was mainly videos that can be purchased + training manual. So roughly $140ish in videos/training manual vs $330 for a trainer to share those same videos and recap + answer questions I had. I loved hanging with Heather and she did amazing (as a solo owner on a budget) I would have preferred to just pay for the videos, manual and saved some $$ - if I knew what the private training consisted of I wouldn’t have purchased. Heather was generous enough to offer me her personal protocol which is technically ($40? video maybe more this is included in that $140 in videos/manual I’ve listed above) so appreciative that she did that because she didn’t have to. Heather answered all of my questions with grace and is very knowledgeable!
All in all, I learned new things and I feel more confident talking/selling the service and product. I did choose to not bring a model in.
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